TERMS & CONDITIONS

 

When purchasing at finoprydz.com you automatically accept the terms and conditions stipulated below. Consequently, we recommend that you read the terms through carefully before purchasing.

 

 

PAYMENT

You pay with your credit card. All prices are stated in USD and includes 25% VAT. We accept the following debit and credit cards: VISA, MasterCard, American Express, JBC, Discover Card and Diners Club. We don’t charge any fees for credit card payments. 

 

 

PURCHASE

In order to purchase items at finoprydz.com you must fill in your personal information and payment information. Once your order has been placed you will receive an auto-generated order confirmation via email. When your purchase has been accepted and the item is registered in our stock, you will receive a shipping confirmation.

 

 

SHIPPING

 

All goods can be shipped worldwide. Freight charges will appear from the order confirmation before you pay. All goods are delivered via Fed Ex, UPS or DHL as parcel post, which makes it possible to track the parcel.

 

We carefully pack goods in protective shipping tubes to secure that products will arrive in perfect condition. However, if the content is damaged upon receipt, please report this to us immediately or at the latest 2 days after receipt to fino@finoprydz.com

 

 

RISK OF GOODS

The risk of goods ordered in finoprydz.com webshop passes to the buyer when the right of cancellation expires 14 days after receipt of the goods. If the product is damaged or impaired once the buyer has received it, he retains his right of cancellation if the damage or impairment is not due to negligence or lack of care on his part. Remember to save the original product packaging as in the case of a complaint or damage the product must be returned in its original packaging.

 

 

RETURNS & EXCHANGES

Prints bought from finoprydz.com are fully returnable within 14 days upon receipt. The items must be returned unused and in the same condition as they were upon receipt, in the same original packaging. Returns and exchanges happen at your own risk and expense and are to be handled by you.

If you wish to return your order, please contact us by email with your order number and the reason for returning. Please contact us at fino@finoprydz.com before sending back the item, and we will provide you with directions for return. Please note that expense for the return shipment is paid by you.

When we have received the item and approved the return we will transfer the purchase amount to your account within 10 days. Please remember to keep your post office receipt as a documentation that the goods have been sent. We may retain the refund until we have received the returned items or until we have received documentation that the item was returned, whatever comes first.

Please note! A copy of the invoice must be enclosed together with the product. The goods must be sent as a parcel with a Track & Trace number as this guarantees that the goods will arrive at their destination.

 

 

COMPLAINTS

Any errors or defects in products/goods supplied by FINO PRYDZ must be invoked within two months after you have discovered the error or defect. It is your duty to state and, upon request, describe how the error or defect has manifested itself. If you discover an error or defect, please contact Fino Prydz. 

 

 

SECURITY

All communication between our payment system and the cardholder is made through an encrypted SSL-line (Secure Socket Layer). In other words only Stripe and Paypal have access to your data. It is not possible neither for us nor any other unauthorized entity to see or read data, which is exchanged in connection with the purchase.

 

 

CUSTOMS DUTY AND VAT

If you order from a country, which is a member of the EU you pay Norwegian VAT but no customs duty in accordance with the rules of free movement of goods. However, if you order from a country outside the EU local taxes and duties may be added, for which we cannot be held responsible, but on the other hand the Norwegian VAT is deducted. If this is the case the carrier will contact you. Please note that this could involve some delay of the consignment, as the goods are retained by the customs. From this point it is your responsibility to contact the carrier and pay for the added additional costs.

 

 

COLORS

We cannot guarantee that colours in the website are fully equivalent to the items’ actual colors. This depends partly on the color settings of your computer and monitor.

 

 

COPYRIGHT

The content on this website is protected by intellectual property rights and belong to FINO PRYDZ©. Any material on the website, including image pictures, designs and graphics, may not be reproduced, and it may not be used commercially without referring to Fin-Olav Prydz and FINO PRYDZ

 

 

PRIVACY POLICY

Shopping at finoprydz.com requires the following information from you, as a minimum: Name, Address, Telephone number and E-mail address. finofiles.com only records this information with a view to delivering the items you order and to offer you the best possible shopping experience. Your personal data is stored by FINO PRYDZ. Please note: We do not store personal payment information such as card numbers etc., and none of the information we receive from you will be shared with any third parties.

FINO PRYDZ is required to protect your privacy and your security as a user of finoprydz.com. The information you provide when you place an order on our website is only used to provide a smooth and simple shopping experience. The data is treated in careful accordance with all current privacy regulations.

No data that identifies the individual shopper is passed on to any third parties. The only statistical data that is collected and shared with any third parties concerns customer traffic and commercial information. This information is shared with the sole purpose of improving your user experience at finoprydz.com

 

 

GENERAL INFORMATION

FINO PRYDZ

Fino Prydz / Fin-Olav Prydz

E-mail: fino@finoprydz.com

Phone: USA (+1) 917-685-6656

Phone: Norway (+47) 46 51 35 91